Disclosure and risk·2 min read

Fair Housing and Listing Video: What to Keep Out of the Frame and the Caption

Fair-housing rules apply to a listing video the same way they apply to photos and remarks: describe the property, not the people who might live there or already do. In practice that means no people in the frame, no religious or family-status items in the photos you upload, and captions about rooms and features rather than about who the home is "perfect for".

By the Villenza team · Published

In the frame

  • No people. Villenza builds clips from property photos and does not add anyone; keep anyone who is there out of the photos you upload.
  • Personal items that signal a protected characteristic — religious objects, family photos — out of the shot, as with stills.
  • Neighbours and their homes out of exterior clips, which is also a privacy matter.

In the caption

Describe the home: three bedrooms, a level lot, a walk-in shower. Avoid describing the buyer or the neighbourhood's people: "ideal for families", "safe area", "great for young professionals". Steer clear of school characterisations beyond the district name.

Before you post

Read the caption as if a regulator will, watch the reel once for anything in the background, and keep the same discipline on personal social accounts as on the listing page — a reel is advertising wherever it is posted.

Disclosure requirements differ by state, province and MLS. This guide is about making the video honest; what you must disclose, and where, is a question for your broker and your local rules.

Questions

Can I say a home is wheelchair accessible?

Describing accessibility features of the property — a ramp, a roll-in shower, single-level living — is describing the property and is generally fine. Describing the buyer is the problem.

Do music and voice-over matter for fair housing?

A voice-over is remarks, so the same rules apply. Music is not, but lyrics that characterise people are best avoided.

Read next

The property, not the people.

Villenza clips contain nothing that is not in your photographs.

Create your account